Support
We're here to help you regain your focus.
Contact Us
If you're experiencing issues with Furl, have a feature request, or need help with your account, our team is here for you.
Email: support@rulesimple.com
We typically respond within 24-48 hours during business days.
Questions about how Furl works, pricing or Android? See the FAQ.
Troubleshooting App Blocking
Furl uses Apple's official Screen Time API to block distracting apps directly at the operating system level. If blocks aren't working, open your iPhone's Settings > Screen Time, and ensure Furl is authorized under "Apps with Screen Time Access". Sometimes toggling this permission off and back on will force a sync and resolve the issue.
Billing & Subscriptions
All subscriptions are securely managed directly by Apple. To cancel, open your iPhone's Settings app, tap your Apple ID name at the top, tap Subscriptions, select Furl, and tap Cancel.
Because Apple handles all transactions, developers do not have the ability to issue refunds directly. You can quickly request a refund from Apple by visiting reportaproblem.apple.com.
Account & Privacy
You can permanently delete your account and all associated data directly within the app. Navigate to Profile > Settings > Delete Account. Alternatively, you can email support@rulesimple.com from your registered email address to request a manual data wipe from our servers.